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Privacy Policy

Last updated: October 2026

Who we are

Protea Cloud Services and Solutions is an IT services company based in Cape Town, South Africa. We process personal information in line with the Protection of Personal Information Act (POPIA).

Information we collect

We only collect information you choose to share with us, such as your name, email address, phone number, company details and the content of your messages when you contact us.

How we use it

We use your information to respond to enquiries, prepare quotes, deliver and support our services, and meet legal obligations. We do not sell your information.

Sharing

We may share information with trusted service providers (for example cloud platforms such as AWS and Microsoft Azure) only where needed to deliver our services, and under appropriate confidentiality and security obligations.

Security

We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

Retention

We keep personal information only as long as needed for the purposes above or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal information, and object to its processing. You may also lodge a complaint with the Information Regulator of South Africa.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact us

For privacy questions, email info@proteacloud.co.za.